Our Customer Service Team is available Monday to Friday, 7:00am to 4:00pm.
For quick answers, visit our Help Centre to find information about orders, deliveries, returns, and refunds.
You can also chat with our AI chatbot 24/7 for instant help with common questions. If you need further assistance, the chatbot will connect you with a customer service advisor when they're available.
We aim to respond to e-mails within one working day. Please note as we work from emails from oldest to newest and new emails before we have seen your initial email this may result in your email being reset as new and may take longer to receive a reply.
Sometimes our response may be marked as spam. If you are waiting for a response from us, please check your spam/junk folder.
Please click HERE to contact our Customer Service Team