InPost/Yodel has recently introduced an option that allows you to request that your parcels are delivered to a parcel locker. Once selected, this preference will remain active in the app.
Please note that this preference will apply to all eligible parcels from various retailers sent via Yodel/InPost, meaning that delivery to your home address will not be attempted regardless of the retailer. Once you choose a locker option this will remain your preference, until changed.
If you do not want all eligible orders to be delivered to a parcel locker, we recommend removing this preference in the courier’s app.
Please follow the steps below to change your delivery preference:
Step 1: Open the InPost app.
Step 2: Tap the three lines on the right-hand side of the screen.
Step 3: Select Delivery preferences.
Step 4: Select Home address as your preferred delivery option.
Please note that this change will only apply to future orders. Once a delivery preference has been applied to an existing parcel, it cannot be amended.